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SAMSUNG GALAXY NOTE 7 PHONES PROHIBITED ON ALL AIRASIA FLIGHTS

SEPANG, 16 October 2016 - AirAsia will not allow Samsung Galaxy Note 7 mobile phones onboard any of its flights from midnight tonight (0001h GMT +8, 17 October 2016) due to safety concerns.

This follows the recent US Department of Transport's ban on the device and reports of replacement units catching fire.

Guests are not permitted to carry the Galaxy Note 7 - including recalled and replacement devices - on their person, in cabin bags, in check-in baggage or as cargo.

Any guests found with the device will be denied boarding.

The prohibition applies to all flights operated by AirAsia Group, comprising AirAsia Malaysia (carrier code AK), AirAsia Thailand (FD), AirAsia Indonesia (QZ), AirAsia Philippines (Z2), AirAsia India (I5), Malaysia AirAsia X (D7), Thai AirAsia X (XJ) and Indonesia AirAsia X (XT).

 

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Please be informed that AirAsia will no longer allow Samsung Galaxy Note 7 mobile phones on any of our flights from midnight tonight (0001h GMT +8, 17 October 2016) due to safety concerns.

This follows the recent US Department of Transport's ban on the device and reports of replacement units catching fire.

Guests are not permitted to carry the Galaxy Note 7 - including recalled and replacement devices - on their person, in cabin bags, in check-in baggage or as cargo.

Any guests found with the device will be denied boarding.

The prohibition applies to all flights operated by AirAsia Group, comprising AirAsia Malaysia (carrier code AK), AirAsia Thailand (FD), AirAsia Indonesia (QZ), AirAsia Philippines (Z2), AirAsia India (I5), Malaysia AirAsia X (D7), Thai AirAsia X (XJ) and Indonesia AirAsia X (XT).

We thank you for your understanding and apologise for any inconvenience caused.

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